BYEXT Help Center

Frequently Asked Questions

Find answers to common questions about deposits, withdrawals, account verification, single-player gameplay, multiplayer matches, and general BYEXT account help. This page is designed to help new and existing players quickly understand how the platform works.

Deposits Withdrawals Single Player Multiplayer
If you still need help after reading these answers, visit the Contact page to submit a support ticket. For account-related issues, include your registered email address and a short description of the problem.

Follow these steps to submit a deposit request from your BYEXT account.

  1. 1
    Log in to your account and open the Dashboard.
    ඔබගේ ගිණුමට ලොග් වෙලා Dashboard පිටුව විවෘත කරන්න.
  2. 2
    Go to the Deposit section or click the Deposit action button.
    Deposit section එකට යන්න නැත්නම් Deposit button එක ක්ලික් කරන්න.
  3. 3
    Transfer the money to the official BYEXT bank account shown on the page.
    පිටුවේ පෙන්වන BYEXT නිල බැංකු ගිණුමට මුදල් මාරු කරන්න.
  4. 4
    Enter your invoice or reference number, amount, and deposit date.
    ඔබගේ invoice/ref number, amount සහ deposit date එක ඇතුළත් කරන්න.
  5. 5
    Upload your deposit slip screenshot or PDF.
    ඔබගේ deposit slip screenshot එක හෝ PDF එක upload කරන්න.
  6. 6
    Submit the deposit request and wait for admin approval.
    Deposit request එක submit කරලා admin approval එක එනතුරු රැඳී සිටින්න.

Guide Video

Withdrawals are available from your real balance after KYC approval.

  1. 1
    Open your Dashboard and make sure your account mode is set to Real.
    Dashboard එක විවෘත කරලා account mode එක Real ලෙස තිබෙනවාද බලන්න.
  2. 2
    Complete KYC approval first if it has not been approved yet.
    KYC approval එක තවම නැත්නම් මුලින්ම ඒක complete කරන්න.
  3. 3
    Click the Withdraw button in the Quick Actions section.
    Quick Actions section එකේ Withdraw button එක ක්ලික් කරන්න.
  4. 4
    Choose your withdrawal method and enter the required details.
    Withdrawal method එක තෝරාගෙන අවශ්‍ය විස්තර ඇතුළත් කරන්න.
  5. 5
    Enter the withdrawal amount. The company fee and final amount will be shown.
    Withdraw amount එක ඇතුළත් කරන්න. Company fee එක සහ ඔබට ලැබෙන අවසාන මුදල පෙන්වයි.
  6. 6
    Submit the request and wait for admin confirmation.
    Request එක submit කරලා admin confirmation එක සඳහා රැඳී සිටින්න.

Guide Video

Start a solo round and play against the dealer.

  1. 1
    Open the Games page from the navbar or dashboard.
    Navbar එකෙන් හෝ dashboard එකෙන් Games page එක විවෘත කරන්න.
  2. 2
    Click Play Single Player on the card game.
    Card game එකේ Play Single Player button එක ක්ලික් කරන්න.
  3. 3
    Choose your stake amount.
    ඔබගේ stake amount එක තෝරන්න.
  4. 4
    Use the game buttons in order: Shuffle, Cut, Pick, then Start.
    Game buttons මේ අනුපිළිවෙලට භාවිතා කරන්න: Shuffle, Cut, Pick, ඉන්පසු Start.
  5. 5
    Watch the cards deal and check the result message.
    Cards බෙදෙන ආකාරය බලලා result message එක පරීක්ෂා කරන්න.
  6. 6
    Start the next round if you want to continue playing.
    තවදුරටත් ක්‍රීඩා කරන්න ඕනේ නම් next round එක ආරම්භ කරන්න.

Guide Video

Create or join a live match and play against another player.

  1. 1
    Open the Games page and enter the Multiplayer Lobby.
    Games page එක විවෘත කරලා Multiplayer Lobby එකට පිවිසෙන්න.
  2. 2
    Choose your account mode and set your online status if needed.
    ඔබගේ account mode එක තෝරාගෙන අවශ්‍ය නම් online status එක set කරන්න.
  3. 3
    Create a room or accept an invite from another player.
    Room එකක් create කරන්න නැත්නම් වෙනත් player කෙනෙකුගේ invite එක accept කරන්න.
  4. 4
    Confirm the match stake after both players join.
    Players දෙන්නා join වූ පසු match stake එක confirm කරන්න.
  5. 5
    Follow the round flow: shuffle, cut, pick, and start.
    Round flow එක අනුගමනය කරන්න: shuffle, cut, pick, සහ start.
  6. 6
    Wait for the result and continue to the next round if both players want to play again.
    Result එක එනතුරු රැඳී සිටින්න. Players දෙන්නාම කැමති නම් next round එකට යන්න.

Guide Video

Need more help?

If your question is about account access, deposits, withdrawals, verification, or gameplay issues, you can contact BYEXT support directly.